Return & Exchange Policy

You have 7 days from the date of delivery to initiate a return. After this period, returns will not be accepted. We recommend inspecting your order upon delivery.

To be eligible for a return, the following conditions must be met:

• Item is unused and in its original condition
• Original packaging is intact
• All tags and labels are attached
• No signs of wear, damage, or alteration
• Item is in the same condition as received

1. Contact us via our Contact Page or WhatsApp
2. Provide your order number and reason for return
3. Our team will review your request and provide return instructions
4. Pack the item securely in its original packaging
5. Ship the item back using the provided return label or arrange pickup

We offer exchanges for different sizes or colors, subject to availability. To request an exchange:

• Contact us within 7 days of delivery
• Specify the item and the size/color you'd like instead
• We'll check availability and arrange the exchange
• If the new item costs more, you'll pay the difference via COD
• If it costs less, the difference will be refunded

Since we operate on Cash on Delivery, refunds are processed as follows:

The following items are not eligible for return:

• Items that have been used or worn
• Items without original tags or packaging
• Items returned after the 7-day window
• Items that have been altered or damaged by the customer